Care Instructions
General Care
Avoid exposing leather to direct sunlight or heat sources (radiators, hair dryers) → it can dry and crack.
Keep away from excessive moisture. If it gets wet, hang it in a cool, airy place and let it dry naturally.
Cleaning
Regular cleaning: Wipe the jacket with a soft, dry or slightly damp cloth to remove dust.
For stains: Use a leather-specific cleaner. Never use harsh soap, bleach, or ammonia.
Inside lining: Can be spot-cleaned with mild fabric cleaner or lightly steamed for freshness.
Conditioning
Apply a leather conditioner every 6–12 months to keep the leather supple and prevent cracking.
Test on a hidden spot first to ensure no color change.
Storage
Store on a wide, padded hanger to keep the shape.
Keep it in a cool, dry closet, ideally in a breathable garment bag (not plastic).
Avoid folding for long periods → prevents creases.
Shipping & Returns
International Shipping
We are happy to announce we officially ship internationally!
All orders are dispatched from our warehouse in Chile and usually arrive within 5–10 business days via FedEx Express.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.
Sourcing & Materials

Sustainable sourcing
We are committed to quality products that are manufactured ethically and sustainably. All of our pieces are traceable throughout the supply chain. We strive to ensure our products contribute to the well-being of people and planet, and our efforts put us on track towards a brighter future.

Ethical labor
Our founder María Jesús Quiñones created Rupha to break the norms of the fashion industry.
Fast fashion and disposable clothing often push production into the cheapest factories, without regard for people or the planet. At Rupha, we believe we must vote with our choices to build a more equitable and sustainable world.
Transparent values
We hold true to to who we are. We believe in equality and justice for all, and those beliefs permeate the work that we do and the jewelry we make. Everything we do stands for our values and we try to think, speak, and act in a framework of positive change. Cast out your voice and make a difference.